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Privacy Policy

How we collect, use, and protect your personal information.

Last updated: March 2026

1. Information We Collect

We collect information you provide directly to us, including:

  • Name, email address, and phone number
  • Health information necessary for treatment
  • Payment information
  • Communications with us

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process appointments and transactions
  • Send you appointment reminders and updates
  • Respond to your comments and questions
  • Comply with legal obligations

3. Information Sharing

We do not sell your personal information. We may share your information:

  • With healthcare providers involved in your treatment
  • With service providers who assist our operations
  • When required by law
  • With your consent

4. Data Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.

5. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Opt-out of marketing communications

6. Cookies and Analytics

We use the following analytics tools to understand how visitors use our website and improve the user experience:

  • Umami Analytics — A privacy-focused web analytics tool that collects anonymous usage data (page views, referrers, device type). No cookies are set and no personally identifiable information is collected.
  • Microsoft Clarity — A behavior analytics tool that records anonymized session replays and heatmaps to help us understand how users interact with our site. Clarity may set cookies to distinguish unique users. No health or treatment data is captured.

You can opt out of analytics tracking by enabling "Do Not Track" in your browser settings or using a browser extension that blocks tracking scripts.

7. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: hello@vitamd.com
Phone: +82 2-555-0199